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Topic:Customer Experience
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case-study
Success Story Digital Insurance Brokerage: PuntoSeguro
PuntoSeguro streamlined processes and reduced staff turnover thanks to Xternus, supporting its journey as a digital insurance brokerage.
8 min readOct 3, 2025
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How Brokalia 10x-ed its insurance operations capacity with Xternus
Brokalia is an insurance brokerage that specialises in community insurance. Thanks to a flexible and efficient outsourcing solution from Xternus, the company was able to scale its operations and increase its management capacity by 10 times, without losing service quality.
5 min readSep 16, 2025
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