Flexible, Custom Teams That Drive Your Growth
We are your strategic partner for building scalable teams tailored to your needs, without rigid structures or hassle. Cut costs, boost efficiency, and gain agility with our flexible talent and AI-powered agents.


















Key Results from Our Outsourcing Model
Average reduction in operating costs
Average setup time for a functional team
Annual turnover, ensuring stability and commitment
Overall client satisfaction rate across our projects
Transform Your Operations and Improve Efficiency
We offer a flexible, strategic solution with validated talent, integrated tools, and built-in oversight, helping you scale smoothly and transparently. Outsource key processes, free your team from repetitive tasks, and focus on what truly drives your business.

Cost Savings Without Sacrificing Quality
Operate with competitive salaries outside the EU, maintaining high service standards.

Fully Compliant, Zero Labour Risk
No employment costs, layoffs, social security, or legal risks. You simply pay for the service; we handle everything else.

Operational Teams in Just 10 to 15 Days
Deploy customer support, admin or sales teams without interruption.

Management and Supervision Included
Every team comes with operational leadership, KPI tracking, and quality control at no extra cost.

Scale without Internal Restructuring
Adapt team size based on current needs.

Pre‑vetted Talent with Low Turnover
Qualified professionals, rigorously selected, with under 5% annual turnover.

Seamless Integration with Your Systems
We align with your tools, schedules, protocols, and workflows.

AI Automation Available
AI agents for ticket triage, FAQs, and automated reporting to boost efficiency.

Real time Performance Visibility
Track metrics, access regular reports, and make data‑driven decisions.
Areas of Support
Back‑office, helpdesk, sales, data entry, and more, supported by human and AI talent.

Human Talent

AI Agents

Hourly‑based Management
Our Process
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Diagnosis
Analyze your current processes, business goals, and opportunities.
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Team Design
Define required roles, operational structure, and methodologies.
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Recruitment
Hire specialized talent focusing on experience, skills, and cultural fit.
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Training
Onboard the team into your tools, protocols, workflows.
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Launch
Deploy the team with operational supervision and KPI tracking.
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Optimization
Continuously assess performance and implement improvements.
Casos de éxito. Operaciones ágiles, resultados concretos
Empresas que han transformado su operativa con equipos flexibles.
Título caso de éxito del área de seguros
Agregar descripción del caso de éxito aquí.
Título de caso de éxito de ecommerce y logística
Agregar descripción del caso de éxito del área de ecommerce y logística aquí. En caso de no tenerlo podemos comentar que podemos aportar.
Título del área multisectorial
Agregar descripción del casos de éxito del área multisectorial (sectores variados). En caso de no tenerlo, comentar que podemos aportar.
Recursos gratuitos para transformar tu operación
Creamos este espacio para compartir, de forma clara y práctica, cómo aplicar tecnologías como la inteligencia artificial y la automatización, junto con modelos de outsourcing eficiente. Nuestros recursos están orientados a múltiples sectores como seguros, fintech, salud digital, logística y comercio electrónico, con la participación de expertos y casos reales que inspiran acción.
Webinar: Anticípate al cambio. La IA en las corredurías españolas
La inteligencia artificial ya está transformando la operativa de corredurías en España. Hablamos de automatización, eficiencia en procesos clave y ejemplos reales aplicados al día a día del sector asegurador.
Barómetro: Impacto de la IA en las Corredurías de Seguros Españolas en 2025
En este informe exclusivo de Xternus, analizamos su impacto en las corredurías de seguros, explorando tendencias clave, barreras de adopción y oportunidades estratégicas para este año.
Próximamente
Why It Works: Real Trust

Manager, BF Seguros
Suilem Fernández
“Xternus has become a key piece of our team. Their flexibility helps us handle spikes in any area.”

Operations Director, Cuidacasa
Jordi Núñez
“The Xternus team showed great professionalism coordinating appointments between repairers and clients.”

Claims Director, Brokalia
Natalia Marín
“We noticed a significant improvement in productivity, something we didn’t expect.”
Your Next Team Ready in Days, No Internal Expansion Needed
Add pre-vetted talent without increasing your payroll or facing delays.
Frequently asked questions about our operating model
Customer service, sales, technical support, back-office, administrative roles, fractional managers, and AI agents.
We easily integrate with your processes, tools, and culture.
Total control via KPIs and frequent reporting.
No. Can operate with your current tools or ours.
Yes, across Europe and Latin America.
We hire and manage your entire team under our own employment terms. You define the objectives and processes, and we handle recruitment, training, and supervision. You simply pay a fixed monthly fee per team member, with no legal concerns.
10 to 15 days from contract signing.
Scalability? Fully scalable with 15 days' notice, no penalties.
Absolutely. You can increase or reduce your team size with just 15 days' notice. No extra costs, penalties, or complicated legal procedures. Perfect for seasonal demands or rapid growth.
Rigorous selection, daily supervision, real-time metrics, under 5% turnover.
We follow a rigorous recruitment process, include daily supervision, track real-time performance metrics, and offer employment conditions that keep turnover below 5% annually. Plus, we provide immediate backup in case of any unexpected issues.
Replacement guaranteed within 5 business days at no extra cost.