Technology

Flexible technology services for faster development and support.

Industry Overview

We deliver technology-driven solutions for software companies, SaaS organizations, and IT departments that need to scale rapidly without losing operational control or quality. At Xternus, we strengthen the technical capabilities of organizations through flexible talent and a specialized global team, enabling them to expand development capacity, accelerate innovation, and maintain stable and efficient technology operations. We support our clients across the entire technology lifecycle, from software development and automated QA to the implementation of DevOps practices that accelerate deployments and reduce errors. We also reinforce critical areas such as IT support, infrastructure management, continuous monitoring, and cloud migrations, ensuring more resilient and scalable systems. In addition, we help organizations unlock the full value of their information through big data and advanced analytics solutions, enabling data-driven decision-making and optimizing key business processes. Our efficient model allows companies to increase their technical capacity, reduce project delays, and optimize digital operations, always focused on measurable results, improved ROI, and sustainable growth.

Our Solutions for Technology

Comprehensive services designed specifically for the unique needs of your industry

Risk, Compliance & Resilience

AI Act Compliance (General)

Get ready for the EU AI Act with a pragmatic, risk-based roadmap: governance, controls, documentation, and monitoring.

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Digital & Technology

Applied AI In-Company Training

Hands-on AI programs tailored to your roles and data: from prompts and copilots to governance and use cases.

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Operations

Content Moderation & Community Management

Keep your platform safe and vibrant with policy-aligned moderation and proactive community engagement.

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Data Entry & QA Specialists (Campaign-based)

On-demand data entry and quality assurance pods to process peaks accurately and on time.

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Sales Admin Support

Centralize quotes, contracts, CRM hygiene, and order processing so sales teams spend time selling, not doing admin.

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Technical Support Agents (L1/L2)

Stand up multilingual L1/L2 support with clear playbooks, SLAs, and escalation paths.

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Strategy, Growth & Customer

External Sales Development Representatives (SDRs)

Dedicated SDR pods to research, prospect, and book meetings for your AEs using agreed playbooks.

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Fractional CFO

Part-time CFO to improve cash, forecasting, unit economics, and board reporting.

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Fractional CMO

Senior marketing leadership part-time to align strategy, brand, and demand with measurable growth.

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Fractional CSO (Chief Sales Officer)

Senior sales leadership to align GTM, capacity, comp, and forecasting—without the full-time cost.

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Fractional SDR Manager

Experienced SDR leadership to build playbooks, coaching, and dashboards that raise pipeline generation.

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Marketing Automation

Automate journeys, scoring, and campaigns to compound growth with clear attribution.

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People & Organization

Fractional CHRO

Part-time people leadership to align org design, talent, and culture with your strategy.

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Latest Insights for Technology

Expert analysis and thought leadership specifically for the technology sector

guide

Automation and flexibility to avoid bottlenecks in insurance

Avoid bottlenecks in insurance with automation and flexible teams for faster and more efficient processes.

Nov 18, 2025
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guide

Checklist to assess your brokerage’s readiness for a DANA

Assess your brokerage’s readiness for a DANA and improve its operational resilience for a better response capacity.

Nov 17, 2025
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How to apply AI and outsourced process automation without losing the human touch

Learn to automate outsourced processes with AI and flexible talent without losing the human touch.

Nov 14, 2025
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How to transform a reactive brokerage into a flexible and preventive organization

Transform your brokerage from reactive to preventive and flexible, increasing efficiency and business results.

Nov 13, 2025
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Outsource administrative tasks and improve your company’s efficiency

Learn how to outsource administrative tasks and gain time, efficiency, and control in your company.

Nov 12, 2025
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guide

Checklist of administrative tasks to outsource before expanding your team

Identify which administrative tasks to outsource and free your team to focus on strategy and growth.

Nov 12, 2025
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How an efficient COO turns dispersion into direction and value

Discover how the most efficient COOs turn operational complexity into measurable growth.

Nov 6, 2025
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How to achieve 24/7 customer service without ruining your SME

Learn how your SME can offer 24/7 and multi-language support without higher costs using offshore teams.

Oct 7, 2025
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What is offshore outsourcing and how can it benefit Spanish SMEs?

How offshore outsourcing drives efficiency and competitiveness for Spanish SMEs.

Oct 1, 2025
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guide

Freelancers, BPO or Xternus? How to choose the best option for your company

Guide with a comparative table of Freelancers, Traditional BPO and Xternus for efficient outsourcing and strategic control.

Sep 24, 2025
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article

Kepner-Tregoe Method to Solve Business Problems Efficiently

Learn how to use the Kepner-Tregoe method to make better decisions and solve problems.

Aug 8, 2025
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Business Adaptation Strategies to Grow in Uncertain and Evolving Markets

Adapting to change is a strategic necessity, not just a survival tactic. In this article, Xternus shares practical business adaptation strategies to help Spanish SMEs build resilience, boost operational agility, and stay competitive in evolving markets.

Aug 6, 2025
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whitepaper

The Future of AI in Business Operations

Explore how artificial intelligence is reshaping business operations across industries.

Jul 7, 2025
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Our Technology Experts

Meet our experienced consultants who specialize in the technology sector

Mauro Flores

Business Developer

Ciudad de México, México

Juan Pérez

Senior Partner

Madrid, Spain

Es un gran consultor

Igor Fernandez

Founder & Managing Partner

Madrid, Spain

Bio example

Ready to Transform Your Technology Business?

Connect with our technology experts to discuss your specific challenges and opportunities

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