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Claims Management in Brokerages: The Ramsec Case
Ramsec optimized claims management with operational efficiency and a flexible model to grow in the insurance sector.
Kepner-Tregoe Method to Solve Business Problems Efficiently
Learn how to use the Kepner-Tregoe method to make better decisions and solve problems.
Business Adaptation Strategies to Grow in Uncertain and Evolving Markets
Adapting to change is a strategic necessity, not just a survival tactic. In this article, Xternus shares practical business adaptation strategies to help Spanish SMEs build resilience, boost operational agility, and stay competitive in evolving markets.
Freelancers, BPO or Xternus? How to choose the best option for your company
Guide with a comparative table of Freelancers, Traditional BPO and Xternus for efficient outsourcing and strategic control.
Success Story Digital Insurance Brokerage: PuntoSeguro
PuntoSeguro streamlined processes and reduced staff turnover thanks to Xternus, supporting its journey as a digital insurance brokerage.
Transforming Insurance Claims Processing: A 60% Efficiency Gain
How a leading insurance company achieved 60% faster claims processing and 95% accuracy improvement through our BPO services.
The Future of AI in Business Operations
Explore how artificial intelligence is reshaping business operations across industries.
How Brokalia 10x-ed its insurance operations capacity with Xternus
Brokalia is an insurance brokerage that specialises in community insurance. Thanks to a flexible and efficient outsourcing solution from Xternus, the company was able to scale its operations and increase its management capacity by 10 times, without losing service quality.
A practical framework to transmit your company culture
How to implement a simple, replicable system to ensure culture doesn’t get stuck in a manual: Be · Hear & Read · Live & Do · Evaluate & Correct.
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