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Case studies
Real outcomes with mid-market teams

How Xternus teams have improved cost, quality or coverage of critical functions for mid-market companies.

Caso de éxito

Insurance Process Optimization: The BF Seguros

BF Seguros streamlines processes and boosts its commercial prospecting in insurance. We invite you to read how it managed to optimize its daily operations.

8 min · Digital Transformation
Caso de éxito

Home Claims Management: The CuidaCasa Success Story

We present the CuidaCasa success story: Home claims management with operational efficiency and an enhanced customer experience.

8 min · Customer Experience
Caso de éxito

Claims Management in Brokerages: The Ramsec Case

Ramsec optimized claims management with operational efficiency and a flexible model to grow in the insurance sector.

8 min · Customer Experience
Caso de éxito

Efficient Logistics Management with Amazon Relay and Alianza Logistics

Success story in efficient logistics management and operational control with Amazon Relay and Alianza Logistics.

Operational Excellence
Caso de éxito

Success Story Digital Insurance Brokerage: PuntoSeguro

PuntoSeguro streamlined processes and reduced staff turnover thanks to Xternus, supporting its journey as a digital insurance brokerage.

8 min · Digital Transformation
Caso de éxito

How Brokalia 10x-ed its insurance operations capacity with Xternus

Brokalia is an insurance brokerage that specialises in community insurance. Thanks to a flexible and efficient outsourcing solution from Xternus, the company was able to scale its operations and increase its management capacity by 10 times, without losing service quality.

5 min · Customer Experience
Caso de éxito

Transforming Insurance Claims Processing: A 60% Efficiency Gain

How a leading insurance company achieved 60% faster claims processing and 95% accuracy improvement through our BPO services.

6 min