Our brands
The companies in the Xternus group.
Each brand focuses on one service and one market. If you came here from one of these websites, you are in the right place: it is an Xternus brand.
BPOBusiness process outsourcingDedicated teams that run entire back-office, customer service and sales processes for mid-sized and large companies.Contact us Global- AdvisoryBusiness consultingStrategy, sales and operations consulting for small and mid-sized companies: what to change, in what order and how to measure it.Contact us Global
- ITTechnology and ITIT support, development, automations and AI agents for companies that don't want to build their own department.Contact us Global
- Human CapitalPeople and talentHiring, training and people management: the talent you need and an HR function without building it from scratch.Contact us Global
Remote staffRemote staff by the hour for small businesses: customer service, admin and sales. No lock-in.Visit website Spain
Customer servicePhone, chat and email support for small businesses, with dedicated agents and extended hours.Visit website Spain
SDR and B2B prospectingSDRs who prospect, qualify and book meetings with businesses for your sales team.Visit website Spain
AI-powered trainingAI voice agents so your sales and service teams can practise real conversations and be assessed against your own criteria.GlobalComing soon
Talent in Latin AmericaProfessionals in Latin America for companies anywhere, on your time zone, in English or Spanish.GlobalComing soon
Bilingual teamsTeams that work in English and Spanish for customer service, sales and back-office.GlobalComing soon
Video editingVideo editors for brands, agencies and creators anywhere: ads, social media and training.GlobalComing soon
Contact center for the USCustomer service and sales in Spanish and English for US companies.USComing soon
Sales outsourcingOutsourced sales teams that sell for you, with targets, tracking and an account lead.SpainComing soon
RevOps and growthMarketing, sales and service processes, data and tools aligned so you can grow with control.SpainComing soon
AI and automationAI agents and automations for your company's repetitive tasks, supervised by people.SpainComing soon
Executive and admin assistanceCalendar, calls, email and daily admin for executives and professional firms.SpainComing soon
Insurance consulting and operationsClaims handling, policy issuance and service for brokers and insurers.SpainComing soon
CRM implementation and managementHubSpot and CRM implementation and upkeep, with a dedicated expert on your account.SpainComing soon
IT support and managementIT support, devices, accounts and security for companies without an IT department.SpainComing soon
Shipping claimsClaims to carriers for lost, damaged or late parcels, for ecommerce and logistics operators.SpainComing soon
Ecommerce operationsCustomer service, orders, returns and catalogue for online stores.SpainComing soon
Traffic managersOutsourced traffic managers who assign loads, track the fleet and coordinate drivers.SpainComing soon
Outsourced CFOA finance director a few days a month: cash, forecasts, banks and investors.SpainComing soon
Fractional CMOPart-time marketing leadership: plan, budget, team and results.SpainComing soon
Marketing agency for small businessesWebsite, SEO, campaigns and social media for small businesses, for a monthly fee.SpainComing soon
Brand strategyBrand strategy, naming and visual identity for companies launching or refreshing their brand.SpainComing soon
Sales and contact center recruitmentHiring sales reps, SDRs and contact center agents for your team: search, roleplay interviews and follow-up during the trial period.SpainComing soon
AI voice agents for call centersAI voice agents that answer and make calls for contact centers, integrated with their systems and supervised by their teams.SpainComing soon
Fractional CSO and SDR managerPart-time sales leadership: strategy, targets and day-to-day management of the sales team.SpainComing soon
CollectionsUnpaid invoices handled by phone and email: reminders, agreements and payment plans, without losing the customer.SpainComing soon
Back-office for accounting firmsBookkeeping teams for accounting firms that serve companies and freelancers. They work as part of the firm.SpainComing soon
Health and safety and audit paperworkContractor coordination, health and safety paperwork and preparation for audits and ISO.SpainComing soon
Remote engineering officeRemote drafters and engineers for construction drawings and solar PV projects.SpainComing soon
Rural holiday home managementMarketing, bookings and guest service for rural holiday homes and small lodgings.SpainComing soon
Real estate back-officeLead handling, viewing schedules, rental management and tenant issues.SpainComing soon
How we work
Shared principles, adapted to each client.
All our brands share principles and methods. Each one adapts them to its market, its clients and what its service requires, to offer the best possible proposition.
What you gain by working with a group brand
- 01Shared hiring and retentionOne method to find and keep talent across the group. Profiles arrive sooner and stay: annual turnover is below 10%.
- 02Coordination and supervisionEvery team has a supervisor and a backup plan. Your service never depends on a single person.
- 03AI and technology center of excellenceWhat works in one brand reaches the others. You get CRM, automations and AI agents already proven with other clients.
- 04Global network of professionalsTeams in several countries to cover languages, time zones and peaks that a local team can't reach.
- 05Group scaleTools, offices and suppliers contracted for the whole group. You get terms a single company can't.