Articles, guides, reports, videos and webinars for operators evaluating how to add nearshore capacity to their teams.
Operational preparation for claims peaks in Spain
Data and trends of climate risk in Spain 2025. Learn the flexible capacity strategy to sustain your operation.
How to avoid process inefficiency, slowing the growth of your brokerage
Optimize processes in your brokerage and free time to grow and improve your clients’ experience.
Internal inefficiencies and hidden costs that can slow your company growth
Discover the hidden costs that slow your company and learn how to improve internal efficiency.
How to avoid bottlenecks in insurance with automation and flexible teams
Avoid bottlenecks in insurance by using automation and flexible teams to save time and work better.
How to apply AI and outsourced process automation without losing the human touch
Learn to automate outsourced processes with AI and flexible talent without losing the human touch.
How to transform a reactive brokerage into a flexible and preventive organization
Transform your brokerage from reactive to preventive and flexible, increasing efficiency and business results.
Outsource administrative tasks and improve your company’s efficiency
Learn how to outsource administrative tasks and gain time, efficiency, and control in your company.
How an efficient COO turns dispersion into direction and value
Discover how the most efficient COOs turn operational complexity into measurable growth.
Managing demand peaks with flexible outsourcing solutions
Outsourcings is the key to handling demand spikes in seasonal sectors such as e-commerce, without increasing fixed costs.
How to achieve 24/7 customer service without ruining your SME
Learn how your SME can offer 24/7 and multi-language support without higher costs using offshore teams.
What is offshore outsourcing and how can it benefit Spanish SMEs?
How offshore outsourcing drives efficiency and competitiveness for Spanish SMEs.
A practical framework to transmit your company culture
How to implement a simple, replicable system to ensure culture doesn’t get stuck in a manual: Be · Hear & Read · Live & Do · Evaluate & Correct.
Smart Logistics: Key to Operational Efficiency
Smart logistics drives efficiency and control in the supply chain using data and advanced technology.
Kepner-Tregoe Method to Solve Business Problems Efficiently
Learn how to use the Kepner-Tregoe method to make better decisions and solve problems.
Business Adaptation Strategies to Grow in Uncertain and Evolving Markets
Adapting to change is a strategic necessity, not just a survival tactic. In this article, Xternus shares practical business adaptation strategies to help Spanish SMEs build resilience, boost operational agility, and stay competitive in evolving markets.