Madrid · Ciudad de México · Buenos Aires

Nearshore BPO from LATAM
Managed BPO teamsCustomer support, sales and back-office, multilingual · Customer support & CX · Sales development & demand · Back-office & operations Executive virtual assistantsDedicated bilingual EAs and ops support SMB call centersSmall and mid-size, multilingual coverage AI voice agentsReception, appointments, lead qualification… AI automationsAI flows over your processes: back-office, sales, data… AI for employees ↗ChatGPT, Claude and Gemini together, private, without costly licenses
Where we operate
Real Estate (US)ISA teams, transaction coordinators, listing ops SaaS & TechSDRs, L1/L2 support and customer success Travel & Hospitality24/7 traveler care across languages Professional servicesBack-office, billing, scheduling and admin See all industries →
Working with Xternus
How we workModel, scope and integration with your team Plans and pricingChoose between scopes and estimate your investment when applicable Case studiesReal outcomes with mid-market teams
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By content type
All publicationsThe cover page with everything we publish Articles & guidesAnalysis, playbooks and reports Webinars & eventsUpcoming sessions and recordings Books & ebooksOur library on organisation and growth Podcasts & interviewsConversations with experts MagazinesFull issues with in-depth analysis Case studiesWhat we solved and with what result News & updatesAnnouncements and team news
Recorridos con expertos
Decisiones de CEOTomar mejor las decisiones que mueven el valor de la empresa.Empresa AumentadaLlevar la IA de la prueba suelta a la operación diaria.Correduría EficienteQuitar trabajo manual a la correduría sin perder control del cliente.Marca que EnamoraExperiencia y atención al cliente como ventaja competitiva.
AI advisorAsk and I search everything we have published Tools & assessmentsShort pieces to look closely at one part of your company
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Xternus

Spanish operations consultancy and BPO offering more efficient, flexible and scalable alternatives to traditional hiring of office staff for customer service, sales and back-office tasks.

Services

Customer support & CX
Sales development
Back-office & ops
Virtual assistants
SMB call centers

Industries

Real Estate (US)
SaaS & Tech
Travel & Hospitality
Professional services

Company

About Xternus
Our people
Alliances
Careers
Contact

Resources

Publications
Insights
Books and ebooks
Case studies
Webinars & events
Podcasts & interviews
News & updates

LATAM operations

Teams in Mexico and Argentina · HQ Madrid, Spain

sales@xternus.com

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HQ MadridTeams in Mexico and Argentina