Consultants and leaders

Mauro Federico Agustín Flores

Sales Development Representative (SDR) Team Lead & Consultor Externalización

Based inBuenos Aires · Argentina

About

Empecé en Xternus como SDR en un proyecto para cliente, encargándome de agendar citas y gestionar el primer contacto comercial. Pronto pasé a la venta del Kit Digital y después me incorporé al equipo interno de SDRs, primero orientado al mercado de EEUU y más tarde al mercado español. Me especialicé en Seguros y Logística, ampliando mi abanico de habilidades comerciales, operativas y de adaptación cultural. Actualmente coordino el equipo comercial, combinando gestión de personas, análisis de métricas, preparación de reportes y diseño de procesos para alinear resultados con los objetivos del negocio.

Capabilities

Operations

Flexible Teams On Demand (Hybrid BPO), Process Optimization, Business Process Outsourcing (BPO), Offshoring

Digital & Technology

Automation

Strategy, Growth & Customer

Corporate Strategy, Go-to-Market, Growth enablement, Pricing, Sales

People & Organization

Leadership

Transformation & Implementation

Project Management

Solutions

Customer service

Claim Managment for Insurance Brokers

Back office

Transportation Control Tower, Administrative Back Office (Registrations, Claims, etc.)

Sales & revenue

Telemarketing & Outbound Campaigns, External Sales Development Representatives (SDRs), Quoting & Sales Support for Insurance Brokers, Sales Admin Support

Hiring & talent

Flexible Claims Processing Teams for Insurance Brokers, Fractional SDR Manager

Applied AI

Xternus Workspace

Industries

Consulting, Education, Hospitality & Tourism, Insurance, Logistics, Retail & Consumer, Technology

Next step

Every engagement starts with a conversation

Tell us what is on your desk and we will tell you whether we are the right firm for it.

First name *

Last name *

Work email *

Company *

Title *

Phone

How can we help?

Data protection notice.

Controller: COVER DIGITAL SL (Spanish company ID B87833877). Purpose: handle your enquiry and, where appropriate, send you information about our services. Legal basis: your consent. Recipients: data will not be shared with third parties unless required by law. Rights: access, rectification, erasure, objection, restriction and portability — write to privacy@xternus.com. More information in our Privacy Policy.

or see everyone →